✉️ Get in Touch
At Toastware Games, we value every message from our community. Whether you want to report a bug, suggest a new feature, ask a question, or simply share your thoughts about our games, art, or videos, we're always happy to hear from you.
We read every message personally and strive to respond as quickly as possible. Your feedback helps us improve our content, fix issues, and understand what our community wants to see next.
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Response Time: We typically respond within 24-48 hours during business days.
📋 What Can We Help You With?
Here are some common reasons people reach out to us. No matter your question or concern, don't hesitate to contact us - we're here to help!
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Technical Support
Having trouble with a game not loading, audio issues, or performance problems? Let us know your browser, device, and what's happening.
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Bug Reports
Found a glitch, error, or something that doesn't work right? Report it so we can fix it. Screenshots help!
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Feature Suggestions
Have an idea for a new game, feature, or improvement? We love hearing creative suggestions from our community.
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General Feedback
Want to share your experience, tell us what you enjoyed, or give constructive criticism? All feedback is welcome.
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Art Shop Questions
Questions about our Etsy prints, sizing, shipping, or custom requests? We're happy to help with any art-related inquiries.
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Business Inquiries
Interested in partnerships, collaborations, licensing, or media coverage? Reach out with details about your proposal.
⚡ Tips for a Faster Response
To help us assist you more quickly, please include the following information when relevant:
- For technical issues: Your browser name and version (e.g., Chrome 119), device type (desktop/mobile/tablet), and operating system
- For bug reports: Steps to reproduce the issue, what you expected to happen, and what actually happened
- For game-specific issues: The name of the game and when the issue occurred
- Screenshots or screen recordings: Visual evidence helps us understand and fix problems faster
- Error messages: If you see any error text, please copy and include it
The more details you provide, the faster we can help resolve your issue or answer your question. However, don't worry if you don't have all this information - send your message anyway and we'll follow up with questions if needed.
🌐 Connect With Us Elsewhere
Beyond email, you can also reach us and stay updated through our various platforms. Follow us for the latest games, art releases, and video content:
YouTube Comments: Feel free to leave comments on our videos with feedback or questions. We regularly read and respond to comments on our channels.
Etsy Messages: For questions specifically about art purchases, orders, or shipping, you can also message us directly through Etsy's messaging system.
❓ Before You Contact Us
You might find your answer faster by checking these common solutions:
Game Not Loading?
Try refreshing the page, clearing your browser cache, or trying a different browser. Our games work best on Chrome, Firefox, Safari, and Edge. Make sure JavaScript is enabled and your browser is up to date.
No Sound?
Check that your device volume is turned up and that the game's sound settings are enabled. Some browsers block autoplay audio, so you may need to interact with the game first.
Game Running Slowly?
Close other browser tabs and applications to free up memory. Try using a different browser or device. Some games are more demanding than others.
Art Order Questions?
For order status, shipping updates, or return requests, please check your Etsy order page first. Etsy provides tracking information and order details directly in your account.
Still need help? Don't hesitate to email us! We're here to assist with any issues the above tips don't resolve.